1) What is the most important factor in maintaining the efficiency of an automobile?
2) My third answer is, you have to know your vehicle.
3) It's one thing to know how your car works. It's a completely different thing to know your car.
Fact: You don't have to be a mechanic to know your car.
Ex: Know what noises your car usually makes, if any, and what noises seem unusual.
4) My mentor and certified mechanic, Jorge Ramos.
5) What I want to do next is get in the car of every customer and listen to what noises the car is making before we fix them and what noises the car makes after we fix them. I want to do this and then ask the customer about it to see if they know their car and if they don't, I want to ask how often their car breaks down. The reason for this is to justify my answer even more.
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